MENU
Fun Games
Card Games
Explore
FAQs
How we can
help you...
How we can
help you...
Ratings
4.6
4.6
1.62 Million
Winnings
₹100CR+
Frequently Asked
Questions
My Account
Deposit
Withdrawal
Tax
Responsible Gaming
Registration & Signup
What is a poker tournament series?
+
I want to update my KYC in my CardBaazi Account. How do I do that?
+
What are the mandate KYC's in CardBaazi?
+
What if I am unable to upload KYC documents?
+
How can I compress my Docs to 5 MB?
+
My KYC status is pending/rejected. What to do now?
+
I want to change my KYC documents in my CardBaazi account as the wrong documents were uploaded/my details are mismatched in the account. What should I do?
+
Can I change my bank details?
+
LOGIN CREDENTIALS & ACCOUNT SECURITY
I forgot my CardBaazi account username? How do I retrieve it?
+
Can I change my User Name?
+
I forgot my password. How can I reset it?
+
What if I did not receive an OTP?
+
Can I share my password with anyone else to play?
+
How do I change my password?
+
How can I enable two-step verification?
+
PERSONAL INFORMATION
Oh! By mistake, I have selected the wrong gender while registering. How can I correct it?
+
Can I change my Contact Number?
+
Can I change my Date of Birth?
+
Can I change my Email Id?
+
Can I change my Avatar or profile picture?
+
ACCOUNT BALANCE
What are the components of my balance?
+
What is Play Money?
+
How are my CardBaazi account component’s balance deducted while joining a game?
+
MY GAMEPLAY & TRANSACTION
I want to check how many coins I have accumulated. How can I check it?
+
I want to check the tournament ticket(s) which was issued to me. How can I check it?
+
I want to know the break up of my balance components. How do I check it?
+
How can I view my Transaction History?
+
How can I check my Hand History?
+
What does the ‘VIP level’ below my username mean on the app?
+
How do the VIP levels work on CardBaazi?
+
What benefits will I get if I reach higher VIP levels?
+
OPT-OUT COMMUNICATION
I am getting promotional emails and SMSes. How can I get rid of it?
+
DOWNLOAD THE APP
Download will start in
START NOW
X
Download Again
